Question 1

Are the licenses for Sparx Systems software included?

Accepted Answer

No, you have to buy your own Sparx Systems software licenses and then Dynacore manages the licenses for you as a service.

Question 2

Which licenses should I buy?

Accepted Answer

For Sparx EA Client we recommend the Corporate floating licenses + Cloud Based EA model repository service from Dynacore, which also includes a floating licence management service. For Web Publishing service the Pro Cloud Server license is required and we recommend the Token Edition to begin with. For Dashboards & Collaboration service the Prolaborate license is required and we recommend the Prolaborate Growing Teams.

Question 3

What is the difference between Sparx EA "named user " and "floating" licenses?"

Accepted Answer

In both license types, every user has his/her own account. "Named" means that the license is assigned to the particular user and it cannot be used by other users. "Floating" means that the floating/concurrent license keys are available in a pool, and are handed out on a "first come first serve" basis and reserved during the session. When all licenses are in use, other users will have to wait for a license to be returned.

Question 4

What is a "token"?"

Accepted Answer

Tokens are used for integrations and WebEA users. One token is assigned to one integration point or one concurrent Web EA user. Token edition is a good start until you need 30-40 tokens per year. Then Team or Enterprise editions are more cost beneficial.

Question 5

Where can I buy the licenses?

Accepted Answer

Dynacore is an official Sparx Systems' reseller and you can buy all your licenses from us. Send us an email (order@dynacore.se) and we will invoice you and order the licenses for you.

Question 6

How many days does it take to get started?

Accepted Answer

The basic setup is done in a day. But since we need to interact with you and agree on security settings, retrieve your licenses and sometimes also migrate your existing repository the process normally takes a week.

Question 7

What do you need from us?

Accepted Answer

After you have placed your order, we need two things: your Sparx licenses and a list of IP addresses for white-listing for additional security.

Question 8

What does the Sparx tool consist of?

Accepted Answer

The tool consists of several distributed parts: Sparx EA Client and Web interfaces (WebEA, Prolaborate) that are connected to EA Repository (SQL Server database) through application server (ProCloudServer).

Question 9

Why is Cloud better?

Accepted Answer

We take care of everything for you. You don't need to think about installation, operations, maintenance, upgrade, useer access and error handling. A Sparx EA hassle-free experience!

Question 10

We have our own installation. Why should we consider Cloud?

Accepted Answer

You will save money and time. Cloud is more than 30% cheaper (we can provide you with a cost calculation if you need the details) and you can focus on your core business.

Question 11

Can we have more than one repository?

Accepted Answer

Yes, you can have  up to five repositories for a small extra fee per repository.

Question 12

How can we give our users easy but secure access to Sparx?

Accepted Answer

EA Client and WebEA support several authentication methods from Basic to Windows & Open ID authentication. In Windows authentication the user IDs are retrieved from external AD as well as User Groups are synchronized with AD Group thus enabling a model to trust a third-party authentication system to log in to a model and assign permission groups.

Question 13

Is the Cloud service secure?

Accepted Answer

The environment is secured by Sectigo SSL and connection between Client and Server is an encrypted https connection. Connectivity availability and resilience to attacks is ensured by robust AWS infrastructure. The database layer is fully decoupled from application server and web server so that each layer has independent security mechanisms. Architecture setup adheres to high-end platform choices with SQL Server for database and MS IIS for Web applications.

Question 14

How to you handle backups?

Accepted Answer

We run backups every night and stor the backups for two weeks. Contact admin@dynacore.se if you need to restore a previous version in case of an emergency.

Question 15

What are the payment options?

Accepted Answer

You pay by monthly invoice. We send you the invoice on the first day of the month and you pay for the full month in advance. The payment is due in 10 days.

Question 16

How do I add more users?

Accepted Answer

First you need to make sure that you have the right amount of licenses. Then you can send us an email (order@dynacore.se) with the user details: name, email address and phone number. We add the user the same day and add the user to the monthly bill.

Question 17

How much will the Cloud service cost?

Accepted Answer

It depends on which services you want. Use our Price Calculator to calculate the cost.